SUPPORT
The Support You Need When You Need It
Customer Service Center
Our call center personnel are experts in medical bill handling and know our systems and processes firsthand. They handle inquiries from injured workers and providers, freeing our claims professionals to focus on other important aspects of their claims.
Injured Workers
Most people don’t know how workers’ compensation works—until they get injured on the job. These resources can help employers and employees navigate what comes next.
Report a Claim
Reporting claims promptly online enables us to react quickly and comprehensively to loss notices. Within 24 hours, we implement proactive claim management and initiate substantive contact with the relevant parties.
RadiusR (RMIS)
RadiusR is a cloud-based risk management information system that puts timely, comprehensive, and meaningful loss information at your fingertips, so together we can understand—and mitigate—your organization’s exposures.
Risk Control
Risk Control Services is a strategic part of our integrated service approach that helps organizations manage their total cost of risk. We also offer clients access to Websource, our in-house online safety and risk management portal.
Client Services Kit
Download our Client Services Kit, a quick-reference guide to important services, including how to report claims and find network medical providers and pharmacies.
