CONTACT
We’re Here to Help When You Need Us
See how to report a claim, inquire about a claim’s status or medical bill, reach an Old Republic Commercial Risk representative at our Customer Service Center, and more.
Old Republic Commercial Risk Headquarters
Customer Service Center | 1-888-476-2669
Questions about a claim or need assistance? Call our Customer Service Center at 1-888-476-2669Report a Claim
Claims can be reported in a number of ways, whichever is most convenient for your organization. Reporting online via RadiusR carries the advantages of an immediate claim number, ability to attach reference documents, and instant entry into our system for quick claims servicing.RadiusR
Registered RadiusR users: Simply log in and report claims straight from the RMIS tool.
Report claims via email using firstreport@orcommercialrisk.com
Fax
You can also fax claims to 1-888-329-2721.
Phone
A representative at our Customer Service Center can take your claim report over the phone at 1-888-476-2669.
Claims Questions & Medical Providers
Phone1-888-476-2669
customer_service@orcommercialrisk.com
Medical Billing Portal & FAQ
Medical Provider Portal
Insurance Regions
NORTHEASTJeanne Consiglio, 1-203-641-9997
MID-ATLANTIC
Joseph Gallagher, 1-800-537-2966 (x 3006)
MIDWEST
Sean Brakeman, 847-407-5810
SOUTHEAST
Joe Conese, 1-888-762-2363 (x 4404)
SOUTHWEST
Tim Padilla, 469-790-9094
WEST
Jeff Lawson, 1-213-310-2368
Office Locations
Visit our locations page.Careers
Visit our careers page.Broker Relations
1-800-222-2749 and ask to speak with a member of our Distribution Management Team.Medical Bills & Billing Inquiries
Old Republic Commercial Risk1-888-476-2669
customer_service@orcommercialrisk.com
Medical Bill Submissions & Claims Correspondence
Old Republic Commercial Risk Customer Service Center
P.O. Box 5231
Janesville, WI 53547-5231
Fax: 1-800-432-9762
Medical Billing Portal & FAQ
Medical Provider Portal
RadiusR
RadiusR users:Log into RadiusR
Need help registering or logging into RadiusR?
1-888-476-2669
radiusr@radiusrservices.com
Risk Control Services
Online:Visit our Risk Control Services page
Phone:
1-800-222-2749 and ask to speak with a member of our Risk Control Services Team
Email:
heretohelp@orcommercialrisk.com